Igniter won't light
Clicking with no flame, or no click at all. Often it's a dead battery, a greasy or cracked electrode, a loose wire, or burner ports too clogged for gas to reach the spark.
BBQ Grill Repair & Diagnostics
Grill won't light, won't get hot, or cooks unevenly? Book an on-site diagnostic visit online for $99.99. We find the cause, make minor adjustments on the spot, and quote any parts before doing anything more.
Sound familiar?
Common grill problems we fix
Most grill problems come down to buildup, rust or a worn-out part. Here's what we see most often.
Weak, yellow or uneven flames
Healthy flames are mostly blue. Lazy yellow flames and dead zones usually mean clogged ports, insects in the burner tubes, or a misadjusted air shutter.
Won't get hot enough
A propane regulator stuck in low-flow safety mode, blocked burners or a failing valve can keep a grill from reaching searing temperature.
Hot spots & flare-ups
Grease-coated heat shields and flavorizer bars cause flare-ups and uneven cooking. Usually a deep clean solves it.
Rusted or failing parts
Burners, heat shields and grates don't last forever. We'll tell you what's worth replacing and what isn't.
Smell gas?
Turn off the gas at the tank or supply valve and don't light the grill. If the smell doesn't go away, call your gas utility. Once it's safe, we can help find the leak.
$99.99 online booking rate
What the visit includes
- Up to one hour of on-site diagnosis
- Ignition and heat checks
- Airflow and burner inspection
- Minor adjustments that don't need new parts
A $20 deposit when you book is applied to the visit total. This isn't a full cleaning. Replacement parts and extra labor are quoted separately and only done with your approval. Some parts have to be ordered, so not every repair can be finished on the first visit.
To help us prepare: send your grill's make, model, approximate size and a short description of the problem. You can also text photos to (760) 671-1227.
Book a diagnostic visit
Often the simplest fix
Sometimes a deep cleaning is the repair
A surprising number of "broken" grills just need a proper cleaning. Burners clogged with debris, igniters that won't spark, grease-coated heat shields, low flames and excess smoke all tend to go away once the buildup is gone.
That's why every cleaning we do includes a full inspection inside and out. If a good cleaning can fix it, we've got you. If it's something more, we'll tell you straight and point you in the right direction.
See grill cleaning & prices
Repair, replace or upgrade?
New grills, smokers & custom BBQ islands
If your firebox is rusted through or parts aren't made anymore, it may be time for something new. Thinking about a new grill, a smoker or a custom outdoor island? These are the local pros we trust.
All Valley Backyard
Serving the Coachella Valley since 2000 with premium BBQ equipment, outdoor kitchen appliances, custom BBQ islands, fireplaces, fire pits and Sundance spas. Discount showroom in Palm Desert.
Desert Fireplaces & BBQ
A Palm Desert fixture since 1982 with BBQ grills, outdoor kitchen islands, fireplaces, fire pits and heaters at competitive, no-haggle prices.
JMI Designs
Building custom modular outdoor kitchen islands since 1999. Islands are pre-fabricated in a warehouse and delivered ready to go, with no mess or delays from on-site construction.
Not sure whether to repair or replace? Call (760) 671-1227 and we'll give you an honest answer.
FAQ
Grill repair questions
What does the $99.99 diagnostic visit include?
$99.99 is our online booking rate. It covers up to one hour on-site: diagnosis, ignition and heat checks, airflow inspection, and minor adjustments that don't need new parts. A $20 deposit when you book is applied to the visit total. It isn't a full cleaning. Parts and extra labor are quoted separately and only done with your approval.
Why won't my grill igniter spark or light?
The usual causes are a dead igniter battery, grease or carbon on the electrode tip, a cracked electrode, a loose wire, or burner ports too clogged for gas to reach the spark. A lot of these are fixed with a proper cleaning and adjustment.
Why are my grill flames yellow, weak or uneven?
Healthy gas flames are mostly blue. Lazy yellow flames or dead zones usually mean clogged burner ports, insects or spider webs in the burner tubes, a misadjusted air shutter, or a propane regulator that has gone into low-flow safety mode. We check all of these on a diagnostic visit.
Do you replace parts?
We quote any parts and extra labor before doing the work, and nothing happens without your OK. Some parts have to be ordered, so not every repair can be finished on the first visit. For major repairs we can connect you with trusted local specialists.
Should I repair or replace my grill?
If the firebox and body are solid, replacing burners, igniters or heat shields is usually much cheaper than a new grill, especially a built-in one. If the firebox is rusted through or parts are no longer made, it's time to look at replacing it. We'll give you an honest answer.
Ready to cook on clean?
Book online in two minutes, or call or text (760) 671-1227, Monday to Friday, 8 AM to 5 PM.